Modern Slavery Statement

Illustration of ethical supply chain oversightThis Modern Slavery Statement sets out our commitment to preventing modern slavery, human trafficking, forced labour, child labour, and all forms of exploitation within our operations and supply chains. We recognise that modern slavery can occur in many industries and geographies, and we take our responsibility seriously. Our approach is built on a clear zero-tolerance policy, active due diligence, supplier engagement, and continuous improvement. This statement reflects our ongoing efforts to identify risk, strengthen controls, and uphold human dignity in every part of our business.

We expect everyone acting on our behalf to comply with applicable labour and human rights laws. Modern slavery risk is considered in our governance processes, procurement decisions, and supplier relationships. We will not knowingly work with any party that engages in exploitation, uses coerced labour, or obstructs efforts to investigate concerns. Where risks are identified, we will act promptly to address them, including suspension or termination of relationships where necessary. Our modern slavery commitment applies across all levels of the organisation and throughout the supply chain.

Illustration of supplier due diligence reviewOur policies are supported by training, internal controls, and accountability measures. Employees involved in sourcing, contracting, and supplier management receive guidance on recognising indicators of abuse and on escalating concerns appropriately. We also communicate our modern slavery policy expectations to suppliers and business partners, making clear that ethical conduct is a condition of doing business with us. Through this framework, we aim to promote transparency and prevent harm before it occurs.

Illustration of workplace rights and monitoringSupplier due diligence is a central part of our modern slavery statement and risk management approach. Before onboarding new suppliers, we assess factors such as geography, sector, workforce practices, subcontracting arrangements, and history of compliance. Higher-risk suppliers are subject to enhanced review, and we reserve the right to request evidence of labour standards, workforce protections, and remediation procedures. Our procurement teams monitor changes in risk over time to ensure that our response remains proportionate and effective.

We conduct supplier audits based on risk, focusing on working conditions, recruitment practices, wages, working hours, freedom of movement, and the use of labour brokers or intermediaries. Audits may be announced or unannounced, and findings are recorded with corrective actions and timelines. Where a supplier is unable or unwilling to address serious issues, we may reduce business, place contracts under review, or end the relationship. In this way, our modern slavery framework supports both prevention and remediation.

Our contracts include clauses requiring compliance with labour standards, cooperation with audits, and prompt notification of any suspected breach. We also seek to build supplier capability by sharing expectations and encouraging robust internal controls. This combination of monitoring and support helps us improve resilience across the supply chain while reinforcing our zero-tolerance stance on exploitation.

Employees, contractors, and suppliers are encouraged to report concerns without fear of retaliation. We provide multiple reporting channels so that issues relating to modern slavery, unethical recruitment, or unsafe labour practices can be raised confidentially and, where permitted, anonymously. Reports are treated seriously, investigated promptly, and escalated to the appropriate leadership or compliance teams. Retaliation against anyone who raises a concern in good faith is prohibited.

When a concern is substantiated, we work to protect affected individuals and to correct root causes. This may include engaging with the supplier, requiring immediate corrective action, supporting remediation, or notifying relevant authorities where appropriate. Our modern slavery controls are designed not only to detect abuse, but also to ensure that responses are timely, proportionate, and centred on safeguarding people.

We recognise that modern slavery risks can change quickly due to shifts in markets, migration patterns, labour shortages, and subcontracting complexity. For that reason, we maintain an ongoing risk assessment process and review high-risk categories more frequently. This allows us to adapt our controls and concentrate resources where vulnerability is greatest.

Illustration of annual compliance reviewThis statement is subject to an annual review to ensure it remains relevant, effective, and aligned with legal requirements and best practice. The review considers audit outcomes, incident trends, supplier performance, training completion, and any changes to our operating model or supply chain. Findings from the review inform updates to our policies, procedures, and training materials.

We aim to strengthen our modern slavery statement each year by learning from experience and improving our prevention measures. Senior leadership reviews progress and supports actions to address gaps, reinforce accountability, and maintain momentum across the organisation. Our commitment is not static; it is embedded in governance and monitored through clear responsibility at every level.

Illustration of a commitment to eradicate modern slaveryIn conclusion, we remain firmly committed to eradicating modern slavery in all its forms. Through our zero-tolerance policy, supplier audits, reporting channels, and annual review, we seek to protect people, uphold ethical business practices, and promote respect across our operations and supply chains. We will continue to improve our modern slavery approach with integrity, diligence, and resolve.

Maida Vale Carpet Cleaners

A modern slavery statement outlining zero tolerance, supplier audits, reporting channels, and annual review to prevent exploitation across operations and supply chains.

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What Our Customers Say

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4.9 (10)

I couldn't be happier with the results. The team arrived on time, was super friendly, and completed an impressively meticulous job. I highly recommend them for a thorough clean!

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D

The service provided was extremely friendly and professional. We were kept well informed with excellent communication, the job quality was superb, and they went out of their way to help. We'll definitely come back to them in the future.

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M

Excellent cleaner and a very smooth process overall.

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T

Your cleaners were amazing. They cleaned the hallway, living room, and stairs thoroughly. All stains were removed, and now my carpet looks fantastic.

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J

Best in the business--highly recommended cleaning company.

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K

Carpet Cleaning Maida Vale delivers flawless results with each cleaning. The cleaners' friendliness and professionalism set them apart. Their dedication is truly appreciated every single time.

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D

With Carpet Cleaning Maida Vale, I experienced world-class service. They went above and beyond, cleaning every crevice. The team was reliable, respectful, and exceptionally thorough.

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J

I'm delighted with the results of my end-of-tenancy clean from Maida Vale Carpet Cleaning Company. The staff were punctual, hardworking, and made sure the entire flat was spotless. Their attention to even small details was outstanding.

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T

I'm amazed at the transformation by Maida Vale Carpet Cleaners. Every surface gleams and the team's passion for quality is clear. Incredible work!

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A

So happy with the service! The technician did an impressive deep cleaning and was such a nice person. Customer service also booked me in very quickly.

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M

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